Leave it to the Pros
Getting a phone call from a client and then actually going on the job can be completely different at times. Being prepared as a professional isn’t always at easy at i seems. In the trade industry it isn’t always as easy at it may seem to have everything you need on your truck. For example, when repairing a toilet there are several different toilet brands and styles and having every part on a truck is impossible (that’s why we have wholesale supply houses throughout town). When a client calls and says for example “can you please come out and unclog my sewer line” we explain to the client how will do so. From the picture you’ll see below you’ll notice the sewer cable in the line isn’t exactly right. The cable somehow actually got twisted up and this client really wanted us to somehow get it out. The client never told us we we’re coming to work on trying to remove a stuck cable in the sewer line.
Good news we got the cable out of the sewer line!
Leave cleaning sanitary drain line sewer systems to the professionals.
Retrieving objects that don’t belong in sewer drain lines
This week our company went where no company went before. A commercial restaurant called for main sewer line cleaning and we ended up finding a cover top from a screw bottle in the main sewer line. With several technicians on site it took several hours to figure out how to retrieve this part from the sewer line, but if all else fails excavation will be the next step. With over 100ft sewer line the issue was in the first 5ft. We started off by cleaning the line with traditional drain cleaning equipment which means we clean with snakes ad blades. Once we opened the sewer line we flushed the only toilet in the restaurant (which is only used by the employees) with toilet paper and the drain line clogged and backed up right away. With a long bellied out sewer line sometimes the issue is later in the line but we knew this was much closer to the actual clean out. After opening up the line for a second time and getting drainage the decision was that we’d have to camera inspect the line to see if we could see a visual obstruction in the drain line before proceeding.
Once the camera was inserted into the sewer line and the water cleared from cloudy to semi-clear we saw an object shaped like a circle cover of some sorts. Our company ended up having to pull a toilet and several other clean-outs some of which no one knew about and eventually finding a way to pull out this foreign object from the main sewer line. Otherwise high pressure water jetting could have been a 3rd option before excavation.
The restaurant staff and owner we’re thrilled to hear that we retrieved this object and that no excavation and thousands of dollars would have to be spent. Our company works very hard each and every day to help out thousands of clients each year. It’s hard to understand sometimes that sewer & drain cleaning is a very hard and strain on one’s body but if it were easy everyone would do it.
This is just another story in our journey of many to come!